ProDemand Upgrade    

Use ProDemand with your OnDemand5 Username and Password

You're almost ready to start using ProDemand. This is a free upgrade to all users.

  • You will need to know your username and password to use ProDemand.

  • If you know your username and password, Click here to start ProDemand and log in.

  • If you want to contact tech support for assistance, see the information on the right side of this page.

Finding Your Account Number and E-mail Address in

If you can log into, you can retrieve your account number and shop e-mail address. You will need to know this information in order to get help from our tech support department or to retrieve your username and password. Follow the instructions below.

If you can't log into, you can contact our technical support group using the information on the right side of this page. They will ask you questions to verify your access to the account.

Step 1: Go to and login.

Step 2: From the menu at the top of the product, click on Setup.

Step 3: From the Setup menu, select Shop Information.

Step 4: Your shop account number and the e-mail address for your account will be displayed.

Click here for more information on ProDemand

Click here to visit the Mitchell1 web site.


(c) Mitchell Repair Information Company, LLC. All Rights Reserved. By accessing and using Mitchell Repair's web sites, each user agrees that they have read and agreed to be bound by the Legal Notices governing Mitchell Repair Online. Our Privacy Policy. The Mitchell 1 name is used herein by permission from Mitchell International, which has no ownership interest in Mitchell 1.