Online Product Training
Join us every weekday at 9:00am and 2:00pm (pacific time) for a 60 minute product overview followed by Q&A. The overview covers all product features including real-world example look-ups.
Click Link to Join Training Session
Please dial “Toll Free” number to hear training session and/or ask questions.
US (toll-free): 1 877 568 4106
Access Code: 416-378-553Canada (toll-free): 1 888 455 1389
Access Code: 416-378-553International Customers
(Outside US & Canada)
Note: Workshops require a computer to view the presentation and a phone to call for audio.
Product Training Videos
| Resources | Supported browsers, live training sessions, knowledgebase, support contacts |
| Model Selection | Selection by year-make-model, VIN or Vehicle History, Recalls, Vintage |
| Maintenance | Scheduled services by mileage intervals, indicator services and/or timed intervals |
| Codes | Fast access to testing information and wiring diagrams related for Diagnostic Trouble Codes |
| Components | Fast access for descriptions, procedures, specs, locations & diagrams |
| Service Manual | Entire library of repair information covered for a selected vehicle |
| SureTrack | Time saving vehicle-specific data generated from millions of successful fixes; all gathered, analysed and consolidated |
| Estimate Guide | OEM parts, labor times for repairs, scheduled maintenance, fluid types and capacities |
| Quotes | Saved estimates with user-entered items & customer info, taxes, fees, discounts, disclaimers |
ShopKeyPro Knowledgebase (FAQs)
Read brief articles (some with graphics) that answer frequently asked questions to learn more about using ShopKeyPro.
ShopKey Pro Blog
Get information on product updates and usage.
Contact ShopKey Pro Trainer
For specific training questions about ShopKey Pro please email the ShopKey Pro Trainer at: