How To

Marketing Changes

Marketing: What A Difference 30 Years Makes

Marketing: What A Difference 30 Years Makes The 80’s might seem like the Stone Age to some of us, but automotive shops were a bit [...]

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Showing Customers Gratitude Creates Loyalty – Part 2

Showing Customers Gratitude Creates Loyalty – Thank You Again (Part 2 of a 3-part series) Does Your CRM Product Help You Create Better Relationships? This [...]

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How Motorcar Makeovers Uses Customer Reviews to Build the Business

How Motorcar Makeovers Uses Customer Reviews to Build the Business (Part 2 of a 2-part series) In Part One of this series we met Scott [...]

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SocialCRM Celebrates 10-Year Anniversary

Happy Birthday to Mitchell 1 SocialCRM! After 10 years of success with helping auto repair businesses improve their marketing efforts while using our SocialCRM service, [...]

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How Motorcar Makeovers Keeps Its Customers Happy and Coming Back

How Motorcar Makeovers Keeps Its Customers Happy and Coming Back Hint: It starts with great communication with customers (Part 1 of a 2-part series) In [...]

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How to Turn a Service Recommendation into an Email Reminder

Turn a Service Recommendation into an Email Reminder Service recommendations play a vital role across all stages of the maintenance and repair cycle. From letting [...]

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Showing Customer Gratitude Creates Loyalty – Part 1

Showing Customer Gratitude Creates Loyalty: Thank You (Part 1 of a 3-part series) Could it really be that easy to create loyal customers – just [...]

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The When, How and Why of Responding to Customer Reviews

The When, How and Why of Responding to Customer Reviews Responding and managing customer reviews might seem like a no-brainer, but when, how and why [...]

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Is Email Fatigue an Issue?

 Is Email Fatigue an Issue? It’s not that consumers are tired of emails, they are tired of emails that aren’t relevant to them. Email remains one the [...]

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How to Look Up a Customer Using Your Dynamic Dashboard

How to Look Up a Customer Using Your Dynamic Dashboard SocialCRM recently introduced a brand new reporting dashboard to help shop owners access their consumers’ marketing [...]

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