SocialCRM

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Is the Consumer Always Right?

The Consumer is Always Right – Until You Decide to Fire Them! What should a business do when after bending over backward to help a [...]

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And the “Big Payback” Sweepstakes Winner for August Is…

And the “Big Payback” Sweepstakes Winner for August Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for August is GOLDSTAR AUTOCARE of [...]

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Meet Your Support Agent: Greg Betz

Meet Your Support Agent: Greg Betz The “Meet Your Support Agent” feature provides an inside look at the SocialCRM service from the support agent’s perspective. [...]

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The Perfect Email Campaign

The Perfect Email Campaign I once had a shop owner describe to me his perfect email campaign. The campaign would look at all the vehicles [...]

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6 Steps to Make Your Customer Reviews More Visible on Facebook

6 Steps to Make Your Customer Reviews More Visible on Facebook With Facebook’s recent update to the business page platform, apps or links that once [...]

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And the “Big Payback” Sweepstakes Winner for July Is…

And the “Big Payback” Sweepstakes Winner for July Is… We’re happy to announce that the winner of our “Big Payback” Sweepstakes for July is AUTOPLEX AUTO SERVICE [...]

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Building Your Business through Good Customer Communication

Building Your Business through Good Customer Communication Have you heard the saying, “Fix the customer, not the car?” This comment appeared on Mitchell 1’s automotive [...]

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And….”The Big Payback” Sweepstakes Continues!

YES - “The Big Payback” Sweepstakes is continuing through 2014! Add a Customer Review Badge and Increase Search Engine Visibility If you’ve been thinking about bringing more attention [...]

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The Hidden Value of Consumer Reviews

The Hidden Value of Consumer Reviews As the influence of consumer reviews on purchasing decisions continues to grow, there are some less-than-obvious benefits worth your [...]

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Is Your Website Stuck in The Dark Ages?

Is Your Website Stuck in The Dark Ages? Whether you are designing a new website, or updating your current one, it’s important to keep current [...]

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