SocialCRM

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Showing Customer Gratitude Creates Loyalty

Showing Customer Gratitude Creates Loyalty (Part one in a two-part series) Could it really be that easy to create loyal customers – just by saying [...]

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The When, How and Why of Responding to Customer Reviews

The When, How and Why of Responding to Customer Reviews Responding and managing customer reviews might seem like a no-brainer, but when, how and why [...]

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Is Email Fatigue an Issue?

 Is Email Fatigue an Issue? It’s not that consumers are tired of emails, they are tired of emails that aren’t relevant to them. Email remains one the [...]

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How to Look Up a Customer Using Your Dynamic Dashboard

How to Look Up a Customer Using Your Dynamic Dashboard SocialCRM recently introduced a brand new reporting dashboard to help shop owners access their consumers’ marketing [...]

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Control Your Access and Avoid Social Media Crises

Control Your Access and Avoid Social Media Crises “Shop fires employee; employee takes over shop’s social media account.” Does that scenario sound like that something [...]

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How We Drive Google Reviews For Your Business

How We Drive Google Plus Reviews For Your Business We’re happy to let you know that starting in June, the SocialCRM service will be turning [...]

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Meet Your Support Agent: Shoshana Elias

Meet Your Support Agent: Shoshana Elias The “Meet Your Support Agent” feature provides an inside look at the SocialCRM shop marketing service from the support agent’s [...]

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5 Tips for Running an Effective Coupon Campaign

5 Tips for Running an Effective Coupon Campaign No business owner likes to “give away money.” That’s a fact. And in this economy, every penny [...]

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Bringing Back Lost Customers

Bringing Back Lost Customers Every year, auto repair shops lose over 20 percent of customers for various reasons, and most shops have no idea a [...]

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Did You Survive Mobilegeddon?

Did You Survive ‘Mobilegeddon’ – Google’s New Search Ranking? Have you been hearing all the hype about Google “Mobilegeddon”? It’s all over the news and [...]

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