Reminder about Appointment Reminders
Quick Tip: Reminder about Appointment Reminders
Appointment scheduling plays an important role in running a successful automotive shop. It helps you get organized so you can keep things humming along efficiently with a steady flow of cars into your bays. Effective appointment scheduling also helps you project daily parts and staffing needs.
A common issue that shops face is that many consumers totally forget about their scheduled auto service appointments unless they’re reminded. But sending reminders manually is time consuming and inefficient. The SocialCRM shop marketing service offers automated appointment reminders through the shop management system. For Manager SE™ shops, you simply enter the appointment in the Manager SE scheduler and SocialCRM does the rest for you. SocialCRM extracts that data and automatically sends email reminders to the consumer 5 days in advance of the appointment, and also the morning of the appointment.
Reminding consumers about their appointments will increase the likelihood they will remember to come in and get their vehicle serviced. And isn’t it nice to know that you don’t need to remember to remind them!
If you’re using the SocialCRM service but not currently taking advantage of our online appointment feature, please contact your support agent today to find out more.
- Click to read a previous blog post about Appointment Reminder Emails
- Click to read more about the SocialCRM service.
