OnDemand5.com/ShopKey5.com Newsletter
November 2012   

Welcome to the OnDemand5.com/ShopKey5.com newsletter.

This newsletter is provided to share information about our users, their shops, automotive industry news, things going on at Mitchell 1 as well as tips for using the OnDemand5.com and ShopKey5.com products. If you have questions or comments about this newsletter, or ideas for what you'd like to see in it, please .

In this issue:

Missed a previous edition or want to read an article again? Just go to the Newsletter Archive page for a list of links to past headlines.


NEWS YOU NEED TO KNOW

ProDemand™ and ShopKey®Pro Now Available

Click here to request your free upgrade.

FASTER, EASIER, SMARTER

ProDemand and ShopKey Pro are now available to all OnDemand5.com and ShopKey5.com subscribers at no additional charge. For more information and to request ProDemand™ or ShopKey®Pro to be added to your account, click the link below:

Click here for more information and to request access to ProDemand or ShopKey Pro.

  • FASTER - eliminating the need for multiple information look-ups. By returning relevant content in one look-up, ProDemand and ShopKey Pro quickly give the technicians everything they need to complete the job.
  • EASIER - allowing the technician to effortlessly navigate from procedures to TSBs to specifications to wiring diagrams and more. ProDemand and ShopKey Pro bring the information to the technicians so they can focus on the vehicle.
  • SMARTER - intelligently cross referencing components, phrases, and codes in the database. Technicians don't have to know the OEM specific term because ProDemand and ShopKey Pro will find the information regardless of term entered.

Want to know more before you sign up?

Join us at one of our training workshops where we show you how the new product works. Workshops are held twice per day, every weekday at 12pm Eastern/9am Pacific and 5pm Eastern/2pm Pacific. You only need to attend one 45 minute session. Click the appropriate link below to visit our training site and to sign up for a workshop.

Now Includes Estimator

ProDemand and ShopKey Pro now include Estimator built right in.

Watch the training video below to learn the basics of using Estimator or click here to request access to ProDemand or ShopKey Pro.






Internet Explorer 9 or 10 Compatibility

Before installing or upgrading to Internet Explorer 9 or 10, please read our page of information detailing what to do and issues that may occur with this update. Some users will get IE9 automatically from Microsoft.

Click here for more information.


Mercedes-Benz and the Future of R134a

On September 25, 2012, Mercedes-Benz issued a press release stating that it wishes to continue using R134a refrigerant in their passenger cars. R134a is planned to be phased out of use and replaced with the more climate-friendly refrigerant R1234yf. Numerous laboratory and crash tests by international vehicle manufacturers and independent institutions have previously shown R1234yf to be safe.

Daimler, the parent company of Mercedes-Benz, has carried out a series of additional tests as part of a new "real-life test scenario", developed in-house, that claim to go "above and beyond the legally prescribed requirements". As a result of these tests they have found that the new refrigerant can be proven to be flammable in a hot engine compartment if it escapes during a head-on collision. They have provided these findings to relevant authorities and due to their findings, they wish to continue using R134a refrigerant in their vehicles.



The Future of Vehicle Safety

Courtesy of Motor Age

The day when your car can protect you from yourself and others is getting closer than you may think.

Motor Age -- Hardly a day goes by where the story of a distracted driver and a resulting serious traffic accident isn't reported by the local news. Modern conveyances are often accused of causing the distraction; cell phones, Facebook updates and stereo tuners tuned a bit too high are all sited as factors leading to the distraction. But lets be honest with one another. The morning commute alone can be a mind-numbing experience, traveling the same route in the same traffic, day after day. I admit, there have been mornings where I've arrived at work but for the life of me, I can't remember the drive in!

How many close encounters can you recall? The trucker that blew the red light just as you were pulling out? The pass you intended to make only to find another vehicle taking up the lane space beside you?

Here are some stats to consider. Statistics from the National Highway Traffic Safety Administration (NHTSA) show that over 10 million motor vehicle accidents occur each year in our country. Those result in nearly 33,000 deaths a year...that's four per hour folks. According to the Centers for Disease Control and Prevention (CDC), traffic accidents are the leading cause of death for people ages 4 to 35. Injuries from motor vehicle accidents cost us citizens over $99 billion dollars each year in lost production and medical expenses.

Imagine the impact if these statistics could be reduced by 50, 60 or even 80 percent?

The Technology Exists

There are numerous advances in production technology that all aim at keeping the driver safe from injury. Antilock braking systems and traction control systems both work to aid the driver in maintaining control when he attempts an emergency maneuver. Airbags and passive restraints seek to prevent or reduce injury when the inevitable impact occurs. These are all examples of systems that have been in common use for some time now.

Click here to read the complete article at Motor Age.




SHOP PROFILE   ^  

How To Get Featured In The Newsletter

Your picture here. Would you or one of your techs like to be profiled in the newsletter? How about your shop? We're looking for techs and/or shops to feature in this spot. This is an opportunity to let other techs know about you and your shop. You can share information on what your specialties are, what special conditions you have to deal with in your area, anything interesting about your shop or even what you like to do in your free time.

We will also list your shop's information such as location, phone number, web site, or any other information you'd like to provide.

  • Send your story and photos for consideration to . Please also include your account number.
  • Click here for an example of a past Tech Profile.
  • Click here for an example of a past Shop Profile.


Did you know...
When you post a tip or question in the OnDemand5/ShopKey5 Live Tips system, there is a spell checker available. It is the right-most button on the tool bar above the text box. Just click the button before you click the post button.

Click here for more hints on using OnDemand5 and ShopKey5.


TIP CONTEST WINNERS   ^  

OnDemand5/ShopKey5 Live Tip Contest Winners

Click here for the tip contest rules. Mitchell 1 is running a tip contest for a limited time in OnDemand5.com and ShopKey5.com. Below are the latest winners of the contest. Each of these tips earned the tech a $100 prize. Click the links below to see the complete tips and for more information on how you can enter.




Click here to visit the Mitchell 1 product users forum.
Want to discuss subjects on running your shop?

Join the free Mitchell 1 product users forum today. Click here to check it out.



Click here to visit the RepairCert.com web site.
Click here for information on training resources available for OnDemand and ShopKey repair users.




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