What's New

Mitchell 1 Introduces Industry's Best: The New 2001 Electrical Service & Repair Supplement for Domestic Cars, Light Trucks and Vans

(Poway, CA) (December 14, 2001) - From bumper to bumper, the newly introduced Mitchell 1 2001 Electrical Service & Repair Supplement for Domestic Cars, Light Trucks and Vans delivers the industry's most comprehensive and up-to-date electrical repair data for 2001 and 2000 model vehicles. This Supplement is the latest edition to compliment the 10-year set of Mitchell 1 domestic vehicle repair manuals most shops already own or can purchase.

Today's complex automotive electrical systems are clearly illustrated and easily referenced within the text to provide the appropriate figures, tables, procedures or articles relating to the diagnosis or electrical repair at hand. The 2001 Electrical Service & Repair Supplement for Domestic Cars, Light Trucks and Vans includes new model coverage for: Ford Explorer Sport/Sport Trac, Ford Escape, Oldsmobile Aurora, Pontiac Aztek, GMC Sierra 2500 HD, Chevrolet Silverado, GMC Sierra 3500.

The Supplement also offers electrical repair information for redesigned models for 2001, including: Chrysler Sebring Coupe, Sebring Sedan and Sebring Convertible and Dodge's Stratus and Coupe.

"Mitchell 1 set out to create the industry's best and brightest in electrical service and repair information, and it's all come together in the new 2001 Electrical Service & Repair Supplement for Domestic Cars, Light Trucks and Vans," explained David Niemiec, vice president of marketing.

Nearly 8,000 pages of detailed text, graphics and data, the Supplement covers:

Subsystem wiring diagrams for anti-lock brakes, electric cooling fans, electronic steering and electrical suspension systems
Maintenance reminder light resetting procedures
Consistent formatting for locating information, regardless of manufacturer

Headquartered in Poway, California, Mitchell 1 has evolved from solely a publishing company into a leading industry resource providing information in several forms of print and electronic media. Mitchell 1 continues to develop new information sources and pioneer technologies to meet the industry's needs.For more information on Mitchell 1 products and services, automotive professionals can log onto the company's website at www.Mitchell 1.com or call (888) 724-6742 x-6313.

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Mitchell 1 Releases Powerful New 2001 Engine Performance Service & Repair Supplement for Domestic Cars, Light Trucks and Vans

(Poway, CA) (December 14, 2001) - Available now, the Mitchell 1 new 2001 Engine Performance Service & Repair Supplement for Domestic Cars, Light Trucks and Vans packs a powerful punch delivering the latest in engine performance testing, diagnosing and repair for today's complex systems.

This 4,064-page Supplement details diagnostic procedures for all domestic cars, light trucks and vans in a clear and concise format, regardless of manufacturer, and provides a logical breakdown of data into separate article types to facilitate an organized approach to diagnosis and repair.

Written by Mitchell's ASE-certified technicians, the Supplement offers engine service and repair information for new model coverage including the following 2001 vehicles: Chrysler PT Cruiser, Ford Explorer Sport/Sport Trac, Ford Escape, Chevrolet Silverado 2500, GMC Sierra 3500, Oldsmobile Aurora and the Pontiac Aztek. Service and repair information for redesigned 2001 models includes: Chrysler's Sebring Coupe, Sebring Sedan, Sebring Convertible and Dodge's Stratus Coupe and Sedan.

"When it comes to engine repair manuals, no other product offers the level of comprehensive coverage found in the new 2001 Engine Performance Service & Repair Supplement for Domestic Cars, Light Trucks and Vans," said David Niemiec, vice president of marketing for Mitchell 1.

Other features found in this Supplement include:

Pin Voltage/PID Value charts with an import scan tool data for Ford and GMC.
Engine performance wiring diagrams for all 2001 domestic cars, light trucks and vans.
Text, graphics and wiring diagrams sized for clarity, not compression.
Exceptionally clear and consistently formatted illustrations (no scanned illustrations)
Standard measurements converted to metric.
Warnings/cautions for working on alternate fuel (CNG and LPG) vehicles

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New 2002 Emission Control Application Guide Now Available

Mitchell 1 Guide Makes Vehicle Emission Standards Easy to Understand/Follow

(Poway, CA) (December 14, 2001) - The complex and ever-changing world of vehicle emission standards is easy to understand with the newly introduced 2002 Emission Control Application Guide now available from Mitchell 1.

This powerful and handy Guide delivers valuable information on the most current emission standards for 1966 - 2002 domestic and import cars, light trucks, vans and class "A" motor homes with gasoline engines.

The 2002 Emission Control Application Guide also meets each of the California Bureau of Automotive Repair's minimum requirements for emission control application guides required for all smog check stations.

Guide coverage for 2002 vehicle models and systems includes:

Acura RSX, Buick Rendezvous, Cadillac Escalade EXT, Chevrolet Avalanche and Trailblazer, Ford Thunderbird (redesigned), GMC Envoy 4.2L, Hyundai Santa Fe and XG350, Isuzu Axiom, Jaguar X-Type, Jeep Liberty, Kia Cinco and Sedona, Land Rover Freelander, Lexus SC 430, Lincoln Blackwood, Mazda Protégé5, Mitsubishi Lancer, and Saturn's L100, L200 & L300, LW200, LW300 and Vue.

"For emission repairs, no other publication even comes close to offering more timely and comprehensive information than our 2002 Emission Control Application Guide," offered David Niemiec, vice president of marketing.

With more than 600 pages, the Guide also features:

The I/M areas that require ignition timing and ERG function testing
A consistent format for locating information regardless of the manufacturer
Formatted data by general information, emission control applications, EGR function testing, base ignition timing specifications and EPA emission recalls
Listings for sub-components to major emission control systems and devices

The Guide also features a description of items and components most commonly tampered with by consumers. In addition, information for successful emission testing is included and covers:

Emission control visual inspection procedures
Engine displacement conversion charts
Standardized emission control abbreviation listings
Maintenance reminder light reset procedures for 1980- 2002 vehicles
Current EPA Emission Recall Bulletins along with a quick reference of the major systems and components

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Mitchell 1 Delivers 'Must Have' Import Repair Manual: New 2001 Electrical Service & Repair Supplement for Import Cars, Light Trucks and Vans

(Poway, CA) (December 14, 2001) - A must-have for every import repair shop, Mitchell 1 has just released its new 2001 Electrical Service & Repair Supplement for Import Cars, Light Trucks and Vans. This 4,000+ page Supplement delivers the industry's most sought-after guide for electrical repair on 2001 and 2000 import vehicles.

Details on electrical procedures for both Asian and European vehicles are outlined in the Supplement in a clear and concise format offering text, graphics and wiring diagrams that are not compressed but sized for clarity. This Supplement is the latest edition to compliment the 10-year set of Mitchell 1 import vehicle repair manuals most shops already own or can purchase.

New model coverage in the 2001 Electrical Service & Repair Supplement for Import Cars, Light Trucks and Vans features the following 2001 models: Acura MDX, Hyundai Santa Fe, Hyundai XG300, Kia Optima, Kia Rio, Lexus GS430, Suzuki XL-7, Toyota Highlander, Toyota Prius, Toyota Sequoia and the Mazda Tribune.

"The electrical systems found in today's import cars are easy to diagnose and repair with the new 2001 Electrical Service & Repair Supplement for Import Cars, Light Trucks and Vans," said David Niemiec, vice president of marketing for Mitchell 1. "Without a doubt, Mitchell 1 has delivered the industry's most important resource for import vehicle electrical repair."

Other features found in this Supplement include:

System-specific descriptions, operation, testing and wiring diagrams
Model year-specific Computer Relearn Procedures and Module Programming in a general information section to aid in the removal and replacement of components
Within the text, precision referencing to applicable figures, tables, procedures or articles relating to the diagnosis or repair needed at the time.
Standard measurements converted to metric
Linked systems and supplemental information externally referenced on the vehicle's more complex systems
Complex systems, such as multiplex and body control systems, are now interdependent.

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MITCHELL REPAIR UNVEILS NEW GLOBAL BRANDING STRATEGY

Mitchell 1: New Brand Name Reflects Expanding Product Line

POWAY, California (October 1, 2001) - Mitchell Repair Information Company announced today that it will adopt a new name using Mitchell 1 and a newly designed logo effective October 1, 2001.

"The Mitchell brand is one of the most widely recognized and trusted names in our industry," said David Ellingen, president and CEO of Mitchell 1. "We want to build on that solid tradition of strength to establish a uniform identity not only for our comprehensive line of printed manuals and software products, but for future diversified technology product offerings, as well. Our goal is to have the new logo universally recognized as a symbol of innovation and integrity with our customers, employees and the automotive industry at large."

The name change will be reflected in the entire product line for Mitchell 1, highly regarded as the premier provider of information to the automotive marketplace. The new name is part of a global corporate marketing initiative which will better allow for future expansion of Mitchell 1's corporate identity beyond the automotive repair industry. Mitchell 1 will be the umbrella under which the company's more than 50 mechanical service, repair, parts and labor estimating and shop management products will be developed and sold.

"Extensive market research told us that the OnDemand brand was viewed more favorably and more broadly recognized than we had previously realized," said Mitchell 1 Vice President of Marketing, David Niemiec. "Our strategy to extend the OnDemand name throughout the entire software product line will tie those products together more tightly, which is key because they are all designed to work together smoothly within the fast-paced repair shop environment."

The new global marketing strategy will include the following changes:

New logo using the Mitchell 1 name in a brushed aluminum and anodized gold.
New product names for the Mitchell 1 products, include:Mitchell's flagship repair database, formerly named ON-DEMAND, is now called OnDemand5 Repair,· Mitchell's Mechanical Labor Estimating Guide is now called OnDemand5 Estimator, Mitchell Management Soutions: Series I/II are now called OnDemand5 Manager and ManagerPlus, respectively.
Mitchell's entire suite of repair, estimating, and management software products is now called TeamWorks5 (and TeamWorks5 Plus when ManagerPlus is selected as the management component)

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NEWLY UPGRADED MITCHELL REPAIR™ 2000 TRANSMISSION SERVICE & REPAIR MANUAL FOR DOMESTIC CARS, LIGHT TRUCKS AND VANS
NOW AVAILABLE

POWAY, California (August 17, 2001) - Multiple design, layout and content upgrades for the new 2000 Mitchell Repair Transmission Service & Repair for Domestic Cars, Light Trucks and Vans Manual have transformed this 2,336-page Manual into to a "must-have" commodity for today's repair shop operator.

New this year in the Transmission Service & Repair for Domestic Cars, Light Truck and Vans Manual are a variety of benefits and features including:
An enhanced book-layout design that allows for easier data location.
Streamlined data repair and service information sections that allow technicians to gather information more quickly and efficiently.
Two separate sections for Axle Shafts and Transfer cases.
Re-named sections for Applications & Identifications and Manual Transmission Removal that include additional service and repair info for easier reference.

"Mitchell Repair takes great pride in being able to provide shop repair owners with the latest and most useful repair and service information available to the industry today," explains David Niemiec, vice president of marketing for Mitchell Repair. "The Transmission Service & Repair for Domestic Cars, Light Truck and Vans Manual gives repair technicians the ultimate in terms of comprehensive repair information in an easy-to-read and more useful format. "

The Manual's complete transmission service and repair coverage for new models and systems includes 2000 models: Chevrolet Impala, Ford Focus, Ford Excursion, GMC Yukon XL, Lincoln LS, Saturn "L" Series. For 2001 models, servicing, R&I, clutches and drive axle coverage is included (if applicable) for: Chrysler PT Cruiser, Ford Escape, Ford Explorer Sport, Ford Explorer Sport Trac, Oldsmobile Aurora, Pontiac Aztek.

Also provided in the Mitchell Repair Transmission Service & Repair for Domestic Cars, Light Trucks and Vans Manual are new transmission and transfer case coverage. These new features include:

New color oil circuit diagrams for Ford AODE/4R70W (1996 and later), Ford 4R44E AND 4R55E, Ford 4E100 (non-PTO) and Ford 5R55E.
Expanded coverage for Chrysler shift interlock systems (AWD and FWD vans).
Allison LCT 1000 automatic transmission (servicing and R&I).
New Venture 3550 5-speed manual transmission (overhaul).
Ford 5R55N automatic transmission (overhaul and electronic controls).
Ford IB5 5-speed manual transmission (overhaul).
General Motors T56 6-speed manual transmission (electronic controls).
Getrag M86 and M94 5-speed manual transmission (overhaul).
New Venture 246 late version transfer case (electronic controls).
Saturn "L" Series (Saab) FM5 series

Headquartered in Poway, California, Mitchell Repair Information Company has provided quality repair information solutions to the automotive industry for more than 80 years. For more information on Mitchell Repair products and services, automotive professionals can log on to www.mitchell1.com or call (888) 724-6742, ext. 6313.

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NEW MITCHELL REPAIR™ 2000-2001 AIR CONDITIONING AND HEATING MANUAL FOR IMPORT DOMESTIC CARS, LIGHT TRUCKS & VANS OFFERS COVERAGE FOR 19 NEW MODELS

POWAY, California (August 17, 2001) - Mitchell Repair™ Information Company announced today the release of its new 2000-2001 Air Conditioning and Heating Manual for Import Cars, Light Trucks & Vans which includes new model and system coverage for 19 different 2000 and 2001 vehicles.

Mitchell Repair Information Company is the industry leader in the development and marketing of automotive after-warranty repair information technology.

The 2000-2001 Air Conditioning and Heating Manual for Import Cars, Light Trucks & Vans is a comprehensive guide to general servicing, heater systems and manual and automatic A/C systems. Among the Manual's best features and benefits:
· Model-specific HVAC systems are included in an easy-to-read format.
· All OEM wiring diagrams are presented in a consistent format that is easier to use.
· The air conditioning repair estimating guide includes flat rates and labor times.

While the 2000-2001 Air Conditioning and Heating Manual for Import Cars, Light Trucks & Vans features diagnostic and repair information for virtually any import vehicle on the road, new model and system coverage includes:
2000 Models - Audi S4, Audi TT, Acura MDX, Honda S2000, Hyundai XG300, Jaguar S-Type, Kia Rio, Nissan Xterra, Toyota Echo, Toyota, MR2, Toyota Tundra.
2001 Models - Acura 3.2CL, Hyundai Santa Fe, Jaguar XKR, Lexus, LS430, Mazda MPV, Mazda Tribute, Toyota Highlander, Toyota Sequoia.

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DARRYL BROOKS AWARDED "EDUCATOR OF THE YEAR"
AT NACAT CONFERENCE BY MITCHELL REPAIR™

POWAY, California (August 2, 2001) - Darryl Brooks, a secondary school educator in automotive service technology, was named Educator of the Year at the North American Council of Automotive Teachers (NACAT) 2001 Conference held recently in Winnipeg, Canada. The annual award is sponsored by Mitchell Repair Information Company and recognizes excellence in automotive instruction.

Brooks, who teaches at the Okaloosa Applied Technology Center in Fort Walton Beach, Florida, received an all-expense paid trip to this year's NACAT Conference, courtesy of Mitchell Repair, and was given an engraved crystal award at the conference banquet. In addition, the Okaloosa Applied Technology Center was awarded a one-year subscription to Mitchell Repair's ON-DEMAND and Mechanical Parts and Labor Estimating System.

"As the industry leader in information solutions for automotive repair, Mitchell Repair is proud to sponsor the Educator of the Year award," said David Niemiec, Mitchell Repair's vice president of marketing. "Mr. Brooks' achievements in automotive repair instruction as a Master Automotive Technician are to be commended."

Brooks has served as an automotive technician for 12 years for companies such as Ford, Mazda, Chrysler, Jeep/Eagle, Renault, Toyota, Hyundai and Daihatsu. He has been an ASE-Certified Master Automobile Technician for over 15 years and certified as an Advanced Level Specialist in Automobile Advanced Engine Performance for 10 years. Brooks began his teaching career eight years ago and is a student himself at the University of West Florida, where he is enrolled in classes in technology education and vocational education.

Selection criteria for the Educator of the Year award requires that a Master Automotive Technician excel on all automotive tests, including A1 -- A8 (Engine Repair, Automatic Transmission/Transaxle, Manual Drive Train and Axles, Suspension and Steering, Brakes, Electrical/Electronic Systems, Heating and Air Conditioning, Engine Performance) and the L1 (Advanced Engine Performance Exam).

Based on test scores, the National Institute for Automotive Service Excellence (ASE) then recommends an Educator of the Year candidate to Mitchell Repair, who in turn, secures a recommendation from the candidate's school leadership.

NEW MITCHELL REPAIR ENGINE PERFORMANCE GAS HEAVY TRUCK SUPPLEMENT IS INDUSTRY'S MOST COMPREHESIVE EVER

POWAY, California (June 26, 2001)- For the most current and complete engine performance information, check out the new Mitchell Repair Engine Performance Gas Heavy Truck Supplement -- it 's 1,600 pages of the best the industry has to offer in engine performance information.

With a new listing for 2001 model year coverage, the Supplement also features repair information for the new General Motors multi-port injected 8.1LV8 gasoline engine. Repair data on medium-duty applications includes: the Chevrolet and GM C5500, C6500 and C7500 as well as the B7 Chassis (school bus chassis). Among the Supplement's best benefits and features is its engine performance information, through 2001, which includes theory and operation, emission applications and diagnosis and complete wiring diagrams.

"Staying current on truck repair information is easy with the new Mitchell Repair Engine Performance Gas Heavy Truck Supplement. This Supplement is the industry's most complete resource - there is no other repair manual on the market today that offers the depth of information," said David Niemiec, vice president of marketing for Mitchell Repair.

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MITCHELL REPAIR/THE STANDARD PLUS CLUB TEAM TO PRODUCE
NEW DOMESTIC ENGINE PERFORMANCE CD-ROM

POWAY, California (May 15, 2001) - Mitchell Repair Information Company and The Standard Plus Club (SPC), a division of Standard Motor Products, have teamed up to produce a new Domestic Engine Performance CD-ROM that delivers complete service, repair and diagnostic information for computer controlled engine management systems used on 1983-99 domestic passenger cars, light trucks and vans.

The 2-CD product includes Mitchell's On-Demand database, the automotive industry's premier repair information tool, and parts application and interchange information from Standard Motor Products, one of the nation's largest manufacturers of engine management and temperature control parts for the automotive aftermarket.

"Mitchell Repair has been producing technical information products for Standard Motor Products for many years so teaming up with them on this project was a natural fit for Mitchell Repair," said Ray Yankowski, vice president of corporate sales for Mitchell. "Both companies are respected industry leaders in today's exciting automotive aftermarket repair industry."

"We are excited about joining with Mitchell Repair to produce this new Domestic Engine Performance CD that gives professional technicians easier access to vast amounts of automotive repair information," said Ernie Richstein, Standard Motor Products marketing programs manager and SPC director. "This CD package complements our existing Club product offerings and supports our goal of helping technicians in the diagnosing and repairing of today's complex vehicles correctly, the first time. "

Available now through Mitchell Repair and Standard Motor Products, the Domestic Engine Performance CD offers users two levels of product and technical information and guidelines. Level 1, which is free to all users, includes:

SMP Engine Management Application Guide
SMP Reman Electrical Application Guides
SMP Tech Tips
BDM Diagnostic Tool Information
OEM-to-SMP Interchanges
Aftermarket-to-SMP Interchanges
Engine Performance Uniform Inspection Guidelines (MAP Guidelines)
Maintenance Reminder Light Reset Procedures

Level 2, offered free during a 30-day trial period, contains a comprehensive list of repair and technical information including:

Automotive specifications
Repair adjustment
Basic testing procedures
Testing With diagnostic codes
Testing without codes
System/component tests
Pin voltage charts
Sensor operating range charts
Wiring diagrams
Vacuum diagrams
OEM technical service bulletins
EPA recalls
Electrical component locator

At the end of 30 days, users may purchase the CD-ROM for $595.00 ($495.00 for Standard Plus Club members). Product updates covering later model vehicles will be issued annually to Domestic Engine Performance CD-ROM users.

To order, contact any of Standard's Territory Managers or call the Standard Plus Club at (718) 392-0200, ext. 4652. To purchase a 12-month license to use the Level 2 information, contact Mitchell at (888) 724-6742, ext. 6313.

About The Standard Plus Club:

A division of Standard Motor Products, the Standard Plus Club is comprised of 13,000 professional automotive repair shops who enjoy the following member benefits and services: technical hotline service calls, newsletter mailings, discounts on professional seminars, merchandising aids and RewardPlus points for product purchases. For complete details about enrolling in the Standard Plus Club call 1-800-781-7587 or contact the Plus Club Director Ernie Richstein at (718) 392-0200 x4652.

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MITCHELL REPAIR™ EARNS BLUE SEAL OF EXCELLENCE FROM ASE

Company Exceeds Excellence Program Standards

POWAY, California (May 8, 2001) - Mitchell Repair Information Company has been honored by the National Institute for Automotive Service Excellence (ASE) for meeting and even exceeding the requirements of its Blue Seal of Excellence Recognition Program.

Now awarded annually to automotive repair industry support businesses, among others, the Blue Seal of Excellence Recognition Program is given to companies where ASE certified-employees comprise at least 75 percent of the professionals performing functions related to automotive repair and support. In addition, it further requires that at least one professional be ASE certified in each area of service offered.

"We have seven Quad Masters," said Senior Coordinating Editor for Mitchell Repair Jim Hawes, referring to Mitchell's editors who are ASE Quadruple Master Technicians, "and our editorial team combined currently holds more than 570 ASE certs."

Added Vice President of Marketing David Niemiec, "I believe the reputation Mitchell Repair has earned for producing top-quality information products is related directly to our commitment to employing ASE-certified professionals on our editorial team."

Mitchell also maintains a website offering study tools and tips for technicians studying for the ASE exam at ASETestPreparation.com.

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'Jam-Packed' Mitchell Repair 2000-2001 Engine Repair Manual for Domestic Cars, Light Trucks, and Vans Now Available

1,281 Page Manual Is Industry's Most Comprehensive

POWAY, California (April 18, 2001) - Simplified contents, fast and easy data location and one-stop shopping for engine diagnostic and repair information - the new Mitchell Repair 2000-2001 Engine Repair Manual for Domestic Cars, Light Trucks and Vans has all this and more.

A jam-packed 1,281 pages, the 2000-2001 Engine Repair Manual for Domestic Cars, Light Trucks and Vans features information for 18 new domestic vehicle models including the 2000 model Chevrolet Impala, Ford Excursion, Ford Focus, GMC Yukon XL, and Saturn "L" Series. Vehicle info for 2001 models includes: Ford Ranger 2.3L engine, Chrysler PT Cruiser, Ford Explorer Sport Trac, Dodge Stratus 2.7L VIN U and 3.OL VIN H engines, Ford Explorer Sport, Ford Escape, Lincoln LS 3.9L engine, Oldsmobile Aurora, GMC Sierra 2500 HD, Chevrolet Silverado 3500 GMC, Sierra 3500 and Pontiac Aztek.

"Mitchell's 2000-2001 Engine Repair Manual for Domestic Cars, Light Trucks and Vans is the most comprehensive collection of data available on the market today," said David Niemiec, vice president of marketing for Mitchell Repair. "Not only is it easier to navigate through the information because of our unique formatting of automotive specifications, this Manual provides a consistent style and structure even when switching between system manufacturers."

In addition, the Manual offers detailed engine repair data for several redesigned model vehicles including the 2001 Chrysler Sebring Coupe, Convertable and Sedan, and the Dodge Stratus Coupe and Sedan.

The all-inclusive 2000-2001 Engine Repair Manual for Domestic Cars, Light Trucks and Vans offers data on topics such as removal, overhaul and installation, enginge cooling (specifications/electrical cooling fan), clutches, drive axles and transmission servicing for vehicles manufactured since 1988.

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Mitchell Repair™ Releases Updated Electrical Component Locator Supplement for Import Cars, Light Trucks, and Vans

592-Page Supplement Offers Most Current Industry Information

POWAY, California (April 19, 2001) - Mitchell Repair™ Information Company has just released its 2001 Electrical Component Locator Supplement for Import Cars, Light Trucks and Vans which includes diagnostic and repair information for 18 new import car models, it was announced today by David Niemiec, vice president of marketing for Mitchell Repair.

Available now, the updated 592-page 2001 Electrical Component Locator Supplement provides technicians with the industry's most complete component resource to diagnose and repair import vehicles. New 2001 model and system coverage includes: Acura MDX, Audi Allroad, Honda Insight (Hybrid), Hyundai XG300, Hyundai Santa Fe, Lexus IS 300, Jaguar XKR, Kia Rio, Kia Optima, Mazda Tribute, Mercedes-Benz S500, Subaru Outback, Toyota Highlander, Toyota Prius (Hybrid), and the Toyota Sequoia. For 2000 models, coverage includes: Mercedes-Benz C43, Mercedes-Benz S430 and the Volvo S60.

"From a competitive standpoint, Mitchell offers the most current information available on the market today," explains Niemiec. "Our 2001 Electrical Component Locator Supplement is newly formatted for easier use and includes Mitchell's own clear and concise illustrations, not scans of manufacturer's illustrations. "

The Supplement also offers new and updated information on maintenance reminder lights for 1980-2001 import vehicles equipped with this component, and procedures for improved air bag deactivation.

Each 2001 Electrical Component Locator Supplement provides a full-range of repair information for import vehicles from 1989 - 2001, including diagnostic connectors; buzzers, relays and timers; circuit protection devices; control units; motors; sending units and sensors; solenoids and solenoid valves; and switches.

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Introducing the Mitchell Repair™ 2000-2001 Air Conditioning and Heating Service & Repair Supplement for Domestic Cars, Light Trucks & Vans

Supplement Now 20% Off For A Limited Time

POWAY, California (April 19, 2001) - Operating your shop with the latest and greatest in diagnostic and repair data just got easier. Mitchell Repair™ Information Company, the industry leader in the development and marketing of automotive after-warranty repair information technology, has just issued its 2000-2001 Air Conditioning and Heating Service & Repair Supplement for Domestic Cars, Light Trucks & Vans. And, for a limited time, the new Supplement is available at a 20 percent discount.

In addition to coverage for virtually any domestic vehicle on the road, the 2000-2001 Air Conditioning and Heating Service & Repair Supplement for Domestic Cars, Light Trucks & Vans features diagnostic and repair information for new model coverage on the 2000 Ford Excursion, Chevrolet Impala and Ford Focus as well as the 2001 Ford Escape, Oldsmobile Aurora and Pontiac Aztek.

"Accessibility to the most recent and comprehensive repair information, such as you will find in the 2000-2001 Air Conditioning and Heating Service & Repair Supplement for Domestic Cars, Light Trucks & Vans, allows shop owners to maintain a competitive edge in their day-to-day business operations" says David Niemiec, vice president of marketing for Mitchell Repair. "In today's world, operating a profitable shop means using the latest tools and technology to keep customers satisfied."

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Mitchell Repair Signs Five Year Contract with Pep Boys for ON-DEMAND Software Installation

POWAY, California (April 10, 2001) - Mitchell Repair has signed a five-year contract with Pep Boys to install its ON-DEMAND repair information database on the company's private intranet, it was announced today by Ray Yankowski, vice president of corporate sales for Mitchell. The Mitchell Repair/Pep Boys contract represents the largest database installation of its kind for a major retail chain in the automotive after-warranty repair market.

Mitchell Repair's flagship product, ON-DEMAND, provides comprehensive repair information, from scheduled maintenance services to detailed diagnostic test procedures, for domestic and import cars and light trucks. The installation of the ON-DEMAND database will give Pep Boys' 628 service and retail locations in 36 states and Puerto Rico, convenient and easy access to repair information for virtually any vehicle on the road.

"We are excited about partnering with Pep Boys and helping them streamline their in-store repair operations to better serve their customers," said Yankowski. "Our goal is to help their team of technicians expedite repairs by supplying them with the most comprehensive and current automotive repair information available today."

"Installing Mitchell Repair's ON-DEMAND database on our intranet allows each of our trained team members from the service manager to the technician - to quickly and expertly diagnose repair problems and identify solutions," explains Bruce Chidsey, vice president of service operations for Pep Boys. "Simply put, we want to provide customers with quicker automotive repair service and more timely scheduled maintenance information - that's the kind of added value that makes us more appealing to our customers."

As part of the installation contract, Mitchell Repair will train Pep Boys' 23 staff service trainers who, in turn, will school the Company's 8,000 automotive technicians on how to use the ON-DEMAND software. The software installation, which takes place at the Pep Boys' headquarters in Philadelphia, is to be placed on a single server allowing database access from each Pep Boys 628 in-store service area terminals. In addition, Mitchell Repair and Pep Boys, via the Pep Boys ProSource Hotline, will offer troubleshooting and help desk assistance to their individual store locations to support the database installation.

About Pep Boys:
Pep Boys operates 628 stores and nearly 6,500 service bays in 36 states and Puerto Rico. Along with its vehicle repair and maintenance capabilities, the company also serves the commercial auto parts delivery market and is one of the leading sellers of replacement tires in the United States. Customers can find the nearest location by calling 1-800-PEP-BOYS or by visiting pepboys.com.

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Mitchell Repair Installs ON-DEMAND Software/Estimating System at Sears Canada Auto Centres Network

POWAY, California (April 12, 2001) - Mitchell Repair recently completed the installation of its On-Demand repair information database and Mechanical Parts and Labor Estimating System in 66 Sears Auto Centres across Canada, it was announced today by Ray Yankowski, vice president of corporate sales for Mitchell. Sears Canada is the country's largest automotive retailer to install the Mitchell Repair software in its centres.

Mitchell Repair's On-Demand provides comprehensive repair information, from scheduled maintenance services to detailed diagnostic test procedures, for domestic and import cars and light trucks; the Company's Mechanical Parts and Labor Estimating System offers the industry's broadest parts and labor database available on the market today. The installation of the two Mitchell Repair software products will give Sears Auto Centres convenient and easy access to repair information for nearly any vehicle on the road.

"Partnering with Sears Canada is a great opportunity for us," said Yankowski. "We are excited about assisting Sears with upgrading its automotive repair systems."

"It is great to have a relationship with a company that produces such quality products for the industry as a whole," said Bill McMahon, automotive general manager for Sears Canada. "The Mitchell Repair software upgrade is part of Sears ongoing commitment to providing our customers with the service and convenience they want combined with our satisfaction guarantee."

Mitchell's On-Demand information database includes scheduled maintenance services and repair procedures for 1983-2000 domestic and import model cars and light trucks, technical service bulletins, manufacturer recalls, wiring diagrams and detailed diagnostic test procedures. The Mechanical Parts and Labor Estimating Systems allows shops to build accurate estimates by providing a comprehensive parts and labor database that includes: OEM part numbers and prices; accurate labor times for 1974-2000 domestic and import vehicle models; OEM part illustrations; and, an integrated OEM parts locator. Both software products are available to five concurrent users in each Sears Auto Centre at any given time.

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Newest Mitchell Repair Winner's Circle of Support now Available to Series I/II Subscribers

POWAY, California (March 30, 2001) - The latest version of Mitchell Repair's Winner's Circle of Support, a quarterly management system on CD-ROM that supports the Company's Management Solutions, Series l and ll product line, is now available and ready for distribution to current subscribers.

Mitchell's Winner's Circle of Support, Vol. 01.1, features a host of new support tools that help today's automotive technician get the most out of the Series l/ll software. Long regarded by most automotive repair experts as the "best supported product in the industry," Mitchell Repair's Management Solutions, Series I and II, provides a comprehensive and streamlined approach to total automotive repair shop productivity.

As a supplement to the Series l/ll workbooks, user guides, training videos, F1- Help and 1-800 phone support, the Winner's Circle of Support, Vol. 01.1, includes training videos, a frequently asked questions section and tips and tricks for using the software. In addition, Bob Cooper, a nationally recognized management consultant, offers key business management and marketing advice shop owners on how to operate a successful automotive repair buiness.

"We designed the Winner's Circle of Support series to help our customers operate a more profitable business, " explains David Niemiec, Mitchell Repair vice president of marketing. "We're delighted to have Bob Cooper on board to share his expertise with our Series l/ll customers.

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New Mitchell Management Solutions Series I & II Version 4.4 Offers Streamlined Approach to Total Repair Shop Productivity

POWAY, California (March 30, 2001)- Mitchell Repair, a leader in the development and marketing of automotive after-market repair information technology, has released Mitchell Management Solutions, Series I and II, Version 4.4, which provides a more streamlined approach to total automotive repair shop productivity.

The Company's signature product, the Mitchell Management Solutions Series l and ll, Version 4.4 now offers a variety of enhancements and new features that help technicians, from estimate to invoice, better track every job with full reporting functions. The entire Series is comprised of more than 100 shop management reports for sales, marketing, accounting and more. In addition, the software includes seven levels of customer support including a coaching and instruction guide, getting started workbook, a demo CD-ROM, Screencam® Training videos, on-line help, a user guide, and Mitchell technical support.

The new version of Series l software offers a series of enhancements that provide instant access to customer service, estimating, marketing, reporting and scheduling. The improved Series ll software, which provides all the functionality of Series 1 plus parts inventory and purchase-order control, also includes a variety of new features to improve performance.

Mitchell Management Solutions Series l/ll, Version 4.4 includes the following major new features:

Add TSB Information to Repair Orders - A new TSB access button has been added to symptoms screen. This allows users to link out to on-demand and conduct a search of TSBs based upon category of symptoms selected in Series I/II.
Improved Promotional Tire Packages - Users can now transfer tires, brakes and/or lube/oil filter (LOF) packages and add user-customizable parts and labor packages to orders.
New Scheduled Services Database - Maintenance scheduled service information is now an integral part of Series I/II. Users can click the 30/60/90 Interval icon to view and select service maintenance information by mileage interval. Users can then transfer this data directly into the estimate or repair order.

Additional updates to Series l/ll, Version 4.4 include:

Improved Training Videos - A user invitation to view training videos at the beginning of every new session. A training video menu item has been added to the toolbar which links directly to the list of training videos topic in the Series Help file.
Easy to Use "One Start" Toolbar - An optional "one start" toolbar replaces the customary estimate, order and invoice icons which allows users to look up a customer by name, phone number, or license number, or quickly enter new customer data as needed.
Improved Program Navigation - Enhanced focus highlighting makes it easier to spot the currently selected button or text box and allows users to navigate within the program better.
Improved Recommendations - Working within the revisions and recommendations section, Series now displays a dialog box (when recommendations are present), advising users to selectively edit or delete any recommendations, once a sub-estimate (revision) is being transferred.
Search By VIN - The vehicle screen now includes powertrain (engine/fuel/etc) field and revised VIN field. A VIN field has also been added to F3 "find customer screen. Technicians must use the entire VIN number or the last 6-8 digits.
Improved Payment Correction - The payment history section now includes a delete payment button, making payment correction much easier.
Easily Delete Old Estimates - Purge estimates button have been added to the work-in -progress section which gives Series customers a fast, user-definable utility to delete estimates with a single decision instead of deleting old estimates one at a time.
Share Canned Jobs - Series now has the ability to export and import canned jobs. Multiple location chains can use the feature to standardize a promotional price structure. These options appear on the utilities menu.
Internet Access - An Internet access button has been added, providing quick access to the Mitchell Repair web site.
Saved Customer Email Address - Users can now add a customer's E-mail access in the customer screen.
Revisions Option "Received E-mail" - In the called (for revision) phone field, users can select "customer called in" or "received E-mail" from the options list.

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Mitchell Repair Releases Updated 2001 Domestic Electrical Component Locator Supplement Manual

POWAY, California (February 9, 2001) - Are you or your technicians wasting precious time searching for the correct electrical component to repair late and current model domestic cars, light trucks or vans? Help is as close as your fingertips with the newly updated Mitchell Repair 2001 Domestic Electrical Component Locator Supplement Manual.

Popular among today's technicians, Mitchell's 2001 Domestic Electrical Component Locator Supplement Manual quickly and accurately points technicians to the correct relays, motors, fuse blocks, sensors, switches, solenoids, control modules and test connectors. The manual covers domestic vehicles from 1989 - 2001. An import version of the supplement is currently available with coverage from 1989 - 2000, with a 2001 update scheduled for release in June of this year.

"While the 2001 Electrical Component Locator Supplement is an important resource for locating electrical components," explains David Niemiec, Mitchell Repair vice president of marketing, "the main thing is that it helps technicians save time on electrical repairs and thus increase profits."

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Updated Mitchell Repair ASE Test Preparation Series Helps Technicians Pass ASE Exams the First Time

POWAY, California (February 9, 2001) - Mitchell Repair, the leader in the development and marketing of automotive after-warranty repair information technology, has just updated and released its ASE Test Preparation Series that provide the latest in ASE testing and industry information. Comprised of nine manuals, the ASE Test Preparation Series gives test applicants a comprehensive study guide, sample tests and multiple illustrations to help them pass the ASE Certification Test the first time.

New for spring 2001, Mitchell's ASE Test Preparation Series includes an updated engine performance guide and a revised section on EGR systems theory. In all, the Series cover the basics in automotive repair technology including:

Engine repair
Automotive transmission/transaxle
Manual drive train and axles
Suspension and steering
Brakes
Electrical/electronic systems
Heating and air conditioning
Engine performance
Advanced engine performance.

This year's ASE Testing is scheduled for May 1, 3, and 8 at various test locations across the country. For test sites and registration information, consult the ASE website or call for forms and information at (703) 713-3800. All applicants must have their registration into ASE by March 30, 2001.

In addition, test applicants can purchase ASE products and test prep guides online via the Mitchell Repair website.

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New Mitchell 2001 Emission Control Application Guide Now Available

Guide is Industry's Most Comprehensive Resource for Emission Control Information and Systems Repair

POWAY, California (February 9, 2001) - Mitchell Repair, a leader in the development and marketing of automotive after-warranty repair information technology, has just issued its Mitchell 2001 Emission Control Application Guide which provides automotive and service station technicians with a comprehensive resource for the accurate testing of domestic and import vehicle emission systems.

The Mitchell 2001 Emission Control Application Guide, available now via phone or mail order, is the industry's only listing of sub-components to major emission controls systems and devices. The Guide includes a complete resource for emission control charts, tables and procedures including:

Emission application tables
Emission control visual inspection procedures
A standardized emission control abbreviation list for:
- 1966-2001 domestic cars, light truck and vans
- 1968-2001 import cars, light trucks and vans
- 1966-2001 medium and heavy duty domestic trucks with gasoline engines
- Class A motor homes with gasoline engines
1980-2000 maintenance reminder light reset procedures
Approximately 30 years of domestic and import basic ignition timing specifications
The latest EPA emission recall bulletins
Quick reference listings for major systems, devices and components

In addition, Mitchell Repair has effectively organized the Guide's emission control information to allow technicians to simply and easily determine the relationship between automotive systems and their corresponding components.

"The Mitchell 2001 Emission Control Application Guide is the most powerful emission data resource available on the market today" said David Niemiec, Mitchell Repair vice president of marketing. "Any shop that performs emission testing and repair can save time and increase their profit margin by using this comprehensive guide."

New car and truck models covered in the Mitchell 2001 Emission Control Application Guide include: Honda S200, Jaguar S-type, Daewoo (all models), Mazda MPV (new version), Nissan Xterra, Toyota Echo and the Pontiac Aztek.

For more information or to order the Mitchell 2001 Emission Control Application Guide, repair professionals may contact their local Mitchell Repair sales representative or call 888-724-6742 ext. 6313.

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