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Mitchell 1 recommends using business class Pentium computers. Although custom-built clone machines may run well, the majority of problems result from poorly engineered equipment. Mitchell 1 recommends using name brand business computers from Dell®, Gateway®, Compaq®, and HP®. 3COM® or Intel® cards are required for networking. Systems intended for five (5) or more concurrent users should consider a dedicated Windows server. Most Windows networks should be configured with two DVD drives for OnDemand5 Repair data and the Estimator data should be copied to the hard drive during installation. Although there are various processors available in the market place (e.g., Cyrix and AMD), Mitchell 1 highly recommends the Intel processors for product reliability. For applications requiring a modem, 3COM/US Robotics modems are recommended. OnDemand5 and Manager include optional training videos. Users wishing to view the videos will require a system configured with a sound card and speakers.

Note on Windows Vista: Mitchell 1 is currently performing compatibility tests and will provide updated status when the testing is completed. Preliminary results indicate our core products Manager/ManagerPlus, Repair, Estimator, and OnDemand5.com work on the new operating system. However, certain parts catalogs do not. Ask support about your catalogs before upgrading.

Minimum System Requirements

  • Microsoft® Windows XP, Windows 2000 SP2, Windows NT 4.0 SP6, Windows ME, Windows 98 SE
  • 500 MHz Intel® Business class computer
  • 128 Megabytes RAM (256 MB or more Recommended)
  • 3.5" 1.44 MB internal diskette drive
  • DVD-ROM Drive. See Data Copy procedure to copy your repair data to Hard Drive. 250 GB Hard Drive space is recommended if copying your data.
  • 17" Super VGA color monitor 1024x768 resolution
  • 8 Gigabyte hard disk drive or greater. (200+ GB available space if copying repair data to hard drive).
  • Microsoft compatible Mouse
  • 1 Parallel port
  • Broadband Internet Connection (for Parts Ordering, if applicable)
  • Inkjet printer or Laser Printer

Note on Hard Drive Space: Keeping an eye towards future releases, we recommend using a larger capacity internal or external hard drive, with a minimum of 250 GB free space. At this writing, the data volume requires 70+ GB for copying. By using a larger drive, it is possible to copy new DVD discs at your convenience and not interrupt access to the previous volume. When copying is completed, simply delete the old data to make room for the following quarter's release.

Additional for Manager: Iomega Zip Drive, 128MB USB Thumb Drive, Flash Drive or similar device to store daily database backups • UPS (Un-interruptible Power Supply).

Note: USB memory drives must be configured with a logical drive letter to work with Manager/ManagerPlus

Additional for Heavy Truck: 128 Megabytes RAM Required

Additional for OnDemand5.com: Microsoft Internet Explorer Version 6.0, or newer • High-speed Internet connection • 128 Megabytes RAM. For additional OnDemand5.com requirements visit: http://www.mitchellsupport.com/ondemand5/sysreq.htm.

Note: The minimum system requirements may not be compatible with future software releases.

Optimum System Requirements

  • Windows XP, Windows 2000* Intel Pentium 4 Business class computer or better
  • 256 Megabytes (MB) Random Access Memory (RAM)
  • 3.5" 1.44 Mb internal diskette drive.
  • DVD Drive
  • 250 GB Available Hard Drive for Storing Data.
    (click for procedure).
  • Sound Card and speakers (For training videos)
  • 17" super VGA color monitor 1024x768 Resolution
  • 2 Parallel printer ports (for multiple printers)
  • Laser or Inkjet printer
  • 256MB USB Thumb Drive, Flash Drive or similar device to store daily database backups
  • UPS (Un-interruptible Power Supply for Manager/ManagerPlus users)
  • Broadband Internet Connection (for Premier Club benefits and high speed parts ordering)

Networking Requirements

Important Note: Mitchell 1 highly recommends that you copy your DVD data to a shared location on your network when working in a Network environment.

  • Windows XP, Windows 2000*
  • 3Com or Intel 10/100 Mb/sec Network Card
  • TCP/IP network protocol

*Note: Windows 2000 should be Service Pack 2 (SP2)

** Network Users: Mitchell 1 recommends the same Operating System environment for both the Host and the Workstations in a Multi-User setup.

Disclaimer: The Mitchell 1 suite of products is compatible with LaserJet, Inkjet, or 24 Pin Dot Matrix printers. Please note that we cannot guarantee that every printer will work correctly with our software due to the large variety of printers available.

Last updated 4.10.07

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